Dispatcher/Scheduler/Quality Control Jobs in Columbus, OH at Access 2 Interpreters, LLC.
Title: Dispatcher/Scheduler/Quality Control
Company: Access 2 Interpreters, LLC.
Location: Columbus, OH
Dispatcher/Scheduler/Quality Control 3pm – 11pm ($22.00/hr)
We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.
We want someone who
Has a keen eye for detail and an eagerness to learn
Is flexible and can keep up in a fast-paced environment
Is a team player
Takes initiative and can multi-task
Communicates professionally and efficiently in person and over the phone
If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE.
Responsibilities and Duties
Upon hire, our candidate will
Manage a high volume of phone calls
Schedule multilingual interpreters for assignments
Conduct inspections and ensure quality control
Collect, enter, and analyze data
Monitor and review progress and accuracy
Complete a background check and pass a drug screen
Qualifications and Skills
We need someone who
Has a high school diploma and customer service/dispatch experience
Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)
Is willing to work from the office
Our employee benefits include
Paid holidays after 90 days
Ten (10) days of Paid Time Off after 90 days
Medical, Dental, Vision, and Life
401K and Profit Sharing